the best company You guys really are the best company to to deal with, your product is exceptional and your customer service goes far and above any other that I have experienced and thank you so much for getting back to me so fast!!!
Warmest Regards,
Hameed
Hameed, | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | happy ending I just landed from Los Angeles and see an email stating my frames gave shipped? Is this true? Thank you so much for making this happen so quickly. I'm sorry to have been such a challenge! LOL
Thank you for turning a bad situation into a hopefully happy ending. I will send you photos of my completed pieces!
And although This order had challenges, because of your fantastic customer service I will continue to use your company for future orders.
Diana, | 5 out of 5 stars I received my prints today. I must tell you I was very impressed with your workmanship on the printing and mounts and was also very relieved to see the excellent packing job that you did to ensure their safety. You guys get 5 out of 5 stars.
I would not hesitate on hiring you again and will recommend your company to others. Thanks!
Cheers
Al, |