I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | The floater frame
Thank you for the frame, which arrived safely here yesterday. I was pleased with both the construction and looks of the frame, as well as the sturdiness of the shipping materials used. The coated hanging wire in the hardware pack is an especially nice touch.
nice touch ..., | in good order
Did I mention all received in good order? Just wanted to say the printing and finishing look great, Thank you and your team for great work. Looking forward to ordering again!
Pooho, |
LOVE THE FRAMES!!!!
WILL BE ORDERING MORE VERY GOOD TIMING ON THE DELIVERY
DONALD W., OSHAWA |
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