CSR
Amazing Customer Service
Miss Anne, Burnaby | not happy
I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, |
I have received my order; beautifully packed, well built, immediate shipping, an efficient and professional business exchange.
Thank You!
Trixi, | Would definitely recommend!
Would definitely recommend! Frames arrived before they were scheduled and looked awesome, they were very high quality and fit perfectly. Staff were very friendly, helpful and knowledgable. Frames were packed beautifully! Will be ordering again!
Christine, Banff, Ab |
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