I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Received my frame today, and couldn’t have asked for a better job. It, by itself, is pretty much art. Took a couple of weeks longer than expected to arrive, but well worth the wait. Customer service was quick to respond to questions as well. Overall two thumbs up.
Troy, | Thanks for the wonderful product and service. Canvas art turned out great. Submitted a collage after talking to a representative on the phone. Service and delivery was excellent. Used a Kijiji coupon and had no problem.
Thanks for the wonderful product and service.
Don, Edmonton | Good morning! I wrote earlier in the week about an order and wondered what it’s estimated time of delivery might be. We received the parcel this morning! Thank you so much! I wasn’t expecting it until early next week.
We appreciate your help in getting it here so quickly.
Merry Christmas and Happy New Year to you and your team!
Nika, |