Great customer service My experience with your company has been amazing. Great customer service, quick responses to emails, a fantastic experience. You went above and beyond for me - I'm not used to such incredible service! I am going to recommend your company to anyone who is looking to do printing. (I just wish you guys printed comic books for all the indie artists that we know here). I hope everyone involved in helping me with my art gets a big thank you from me. Have a wonderful day!
Andrew Uys, Toronto | absolutely beautiful! My frame arrived quickly soon after my online order - and it\'s absolutely beautiful! Very reasonable price for custom framing. Quick reply to my emails - customer service.
Will be back soon!
Richard English, Nanaimo | how thrilled I am... I just wanted to let you know how thrilled I am with my order. It looks fabulous and I can't believe how quickly it arrived. Thank you so much for a wonderful job - and all of your patience and help when I was ordering! I'm looking for the next project I want printed!
Sincerely,JL
JL, Calgary | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |