Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | in good order... I have received my prints in good order. Thanks so much for your prompt service. I really appreciate it! I would not hesitate to recommend your service to my friends.
Thanks again.
Nancy, Toronto | How well you mount the canvas on the frames! You do absolutely beautiful work and I am so impressed with how well you mount the canvas on the frames! I have another designer interested in using my work so hopefully I will be bringing you more business in the near future.
Thank you very much!
Mary, Vancouver | Nice Frames The frame arrived early and exceeded my expectations. Very rarely have I had such a good experience from ordering online. The quality and care shows! I will be ordering more from you in the future.
Kata, |