Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Great work thanks Got my order and everything is great. Canvas Floater Frames arrived in perfect condition. Good packing. Pics are now all framed up and good for show.
Thanks
Dog, Calgary | THANK YOU SO VERY MUCH I live in the UK and wanted this picture for my sister in Calgary. I checked at least a dozen sites and you were the cheapest by far and your delivery service is great. I was able to track the picture right up to delivery. The reply from my sister was this :- THANK YOU SO VERY MUCH - the picture arrived late yesterday afternoon
The canvas is beautifully done, so clear and has a sheen that is so nice
Neil Potter, Norwich United Kingdom | All arrived well and looks great.
Thank you!
Bahar, |