Covid Days Grate product and services. It certainly is a difficult time we're all dealing with. The most important thing is for us all to stay safe and be well. So, the fact the order will take longer is perfectly understandable, and I must thank you for your care and diligence in making sure you and your existing staff are staying safe. As a small business owner myself, I stand with you in your concern and care.
Nasim, | Great job My husband picked up the frame for me today. Great job, thanks!
Thanks as well for Diana's call to tell me the frame was at fedex Location.
Fedex sent me an automated call as well, both Thursday and Friday mornings.
Great service, thank you,
Anna
Anahita, | just love it. I just received the canvas print I ordered and just love it. Thank you very much. The turnaround, the quality of the work and options that are available are the main reasons why I would recommend EOC and will be a return customer!
Jeff Storey, Edmonton | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, |