Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | It looks amazing but ... Thank you so much for the print. It looks amazing. The only thing I was a little concerned over was that the box had gotten wet during shipping. It didn't affect the print at all but it made me concerned that there wasn't an extra bag or plastic wrap around the foam protector. Overall the canvass looks great. Thank you so much!!
Sarah, Houston | great job Thank you for the great job in my pictures! I wish I had gotten all three of them mounted but am extremely pleased with the job you did on them.
Thank you so much!!
Betty Hynes, Calgary | fast service! Received my parcel. Wonderful, fast service!
Monir, |