not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Dear Vancouver on Canvas, Thank you for the excellent work and service.
The picture is beautiful and I was so happy to receive it before Xmas. I will certainly be placing more orders in the future.
Happy Holidays,
Susanne, Victoria | My compliments to KeenART Media... Thanks. I finally have it and it is just what I needed to complement a colorful painting. It is well made and came with all I needed to properly mount the painting right down to the two plastic "bumpers" to help keep it straight. it arrived in perfect condition.
Abbas, | high quality job I received my canvas print today. Thank you for the high quality job. It met every expectation I had. Your framing was exactly what you represented it would be and the image was very much to my satisfaction. High quality work can often be measured not only by the product itself, but also by the way it was packaged and shipped. It was packaged in a very secure and high quality fashion and protected properly against damage. My thanks to you and your entire production staff. I will happily send other images to you again in the future.
Best regards,
Lee, |