Not Happy
Shipment sent to the wrong address. The right address was specified when ordering (otherwise credit card would not have been approved), but shipment was sent to an old address they had on file.
Eric F., | absolutely delighted
Just received the Metal Prints. We are absolutely delighted with the result. The client is going to be very pleased. It was very well packaged, and given the vagaries of the Postal Service, it arrived in very good shape. This result encourages us to maybe widen our market in the gallery and offer the possibility of commissioned pieces. And, of course, we are going to keep up our general orders for metal prints of our work in 2019.
Tom, | my frustration
I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | wedding presents
Thank you very much! You guys are my go to for wedding presents: )
Joyce, |
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